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OnePlus

OnePlus was recently accused of collecting personal data which included Phone numbers, Mac addresses, IMEI numbers, etc. Now Carl Pei has taken the stance to admit the fact that OnePlus indeed collects the usage analytics and device information but the data is transmitted securely and is used to fine-tune their software according to user behavior.

He also mentions that the information collected this way has never been shared with third-parties. Carl mentioned a way through which people can stop the device from accessing the usage analytics. To stop the device from collecting data, go to ‘Settings’ -> ‘Advanced’ -> ‘Join user experience program’ and switch it off. Do note that the devices come with this option enabled by default so you need to turn it off manually in case you’re concerned about your privacy.

By the end of October, all OnePlus phones running OxygenOS will have a prompt in the setup wizard that asks users if they want to join our user experience program. The setup wizard will clearly indicate that the program collects usage analytics. In addition, we will include a terms of service agreement that further explains our analytics collection. We would also like to share we will no longer be collecting telephone numbers, MAC Addresses and WiFi information.

– Carl

The reason we collect some device information is to better provide after-sales support. If you opt out of the user experience program, your usage analytics will not be tied to your device information.

– Carl

Carl also justified the reason why OnePlus collects data and usage analytics. He said the company needs this data for the after sales support and to make sure OxygenOS is optimized for the best overall user experience.

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He also noted that collecting data is an industry practice and OnePlus isn’t the first company to collect user data to optimize the overall experience for the end user.

Not it will be interesting to see if the company implements a step to ask the user to opt-out of user experience program when setting up the device as promised. You can read the complete statement from Carl in the ‘Source link’.

Until then, head to the comments section below to let us know your take on this matter.